Can't say - guess you will have to ask SAX then
Wrt the customers, I personally do not understand the continuing harping on about them. Sure, if you gave them a picture of each and asked them to choose which aircraft they would like to fly in, then they would possibly choose the 732 instead of Q400.
Hey, ever considered telling them that the one is 30 years old versus the other 3 weeks - not sure they will even believe it, thats how oblivious most are.
Instead, give them a "Cheap" seat and they'll all grab at it like Candy!