411-A, why don't you go and drown your stuck-up-your-arse-head in the nearest duck pond and get a life, perhaps you could talk to the ducks and fish. They might even be your friends seeing as you can't make any here!
(Sorry if this seems rather crude to people, but have a look in the Fragrant Harbour forum and search for posts about CX management and you will see why I'm so angry).