At least they get an option.
KA only issue CD Rom versions of FCOM (or on intranet) but a hard copy is short term loan only during training in a crappy plastic folder falling to bits.
Bravo to Jetstar for getting with the times. Hard copies are from a bygone era, electronic reading material is here to stay and saves the business a lot of money.
Its always the case, the employees at the encumbant cannot stand to see the LCC doing things differently. Learn from abroad fellah's, its the new boys on the block driving the innovation these days, not the flag carriers.
CATCH UP.