Originally Posted by flyblue
I have flown 4 times with BA in the last months (and many times in the past years) and I was always amazed by the quality of their CC. I won't get into the details, but I always got off the plane with an very good impression, both safety and commercial wise.
I think you have been quite unlucky miche2, and met the inevitable bad apples 
I flew London - Singapore frequently when I was younger, always with BA, Qantas or SIA. More recently I've been flying PHL-LHR monthly, although sometimes I take VS from EWR.
As far as the awful (esp. in the days of the -200, with Abu Dhabi refuelling stops and 18-hour flights) LHR-SIN legs, BA crew were always v. professional, but I recall that the reception was not always the most cordial, and sometimes fairly surly. Especially compared to Qantas. Nothing breathtaking of course, just the usual "sit down, shut up and don't bother me!" brusqueness you'd expect in cattle class.
But it seems to me like BA's service has substantially
improved since the 80s/90s rather than the other way around. I certainly wouldn't put them below VS, let alone the very occasional "domestic" LCC (ATA, Southwest...US Airways(!)) I've flown. Food and service are now much better than I remember and as good as anyone else's. I wonder if that's the sector, though? Maybe they are still grim-faced (probably dog tired) on the far east flights?