Cabin crew "attitude"
As an ex-hostie (gorgeous, at that) I cringe when I see and hear (BA) crew attitude on board. Where does it come from? Do crew nowadays really hate their job? On two occasions in the last month, I've heard passengers on BA flights being spoken to like dirt. BUT, the passengers have paid to be served and receive a service from an airline that advertises itself as "full service"! Irony? So, why the attitude? Is working for BA now that vile that the crew take it out on the passengers? I understand that flying is pretty tough now, with flights pretty much always full and the job has lost a lot of its glamour, but please try to make flights enjoyable and stop the bitter comments with "don't you dare ask me for a drink" faces.