Hmmm,
It seems that a course of APP students have become caught up in the logistical nightmare of moving an operation from one base to another. The resources at Scottsdale seem to be strained at the very least whilst everything is being ploughed into the new facility thus leaving the remaining students at the old base neglected. None of this can be determined from reading a brochure or visiting Kidlington. Apparently, the customer service is lacking in the eyes of the final course at SDL & some corrective action must be taken to reassure the
customers that their significant investment will bear fruit in the timescale originally suggested by the FTO.
Boing 7117: You may be surprised to learn that representation has been made to the highest level with disappointing results.
(i.e. coming onto this forum sure isn't the way to get OAT to take notice).
... Not so; clearly this is a place potential customers seek guidance. Negative discussion about a product will almost certainly get noticed by both the retailer & customer.
I'm less concerned now about the service that OAT offer - but more worried about the type of people they're letting on the scheme!
Perhaps there is something wrong with the selection process? Have you been
selected? 