Hi all,
I don't want to sound contrary, and this may not be the norm, but when I had my interview on 11th May there wasn't any mention of exam certificates. I wondered if it was to do with my age, I'm 45 (albeit a young 45
) and the fact that I had quite a few years of customer service behind me and had also taken numerous courses over the years? Just as well cos my certificates could be just about anywhere on this planet! I haven't seen them for donkeys.
Also, I think they took one look at my very old and dogged-eared National Insurance Card and Driving Licence and thought that they probably didn't issue certificates in my day
But seriously, could it be that they only ask applicants who are in the younger age bracket?