earnest,
Spot on. The problem with loco's, and MON inluded is that they lack managers as in "MAN MANAGERS". It's all well and good cutting the bottom line, all very visible accounting, but there is a hidden cost that is not being taken into account with regard to getting the staff onside, something that Southwest did. It'll hurt in the long run.
I suspect that there is another loco model out there called Ryanair, and that is what loco's aspire to these days.
Cheers
SPlat