As the company is so profitable, our lords and masters must be using the best possible management techniques. So I thought I would start a collection of our best management phrases and quality statements, so that we can help other airlines to do as well as us
Feel free to add you own.
If you don't like our accommodation, take the allowance.... Accommodation department quality statement
It's been a really difficult year... We have made record profits
Its cost neutral for the pilot body... You have just been sha*ted
We did an online vote... and the results suit us nicely