Further to my post earlier today; Phoned Qantas and a very polite and helpful switchboard Girl put me through to the appropriate dept. Promptly heard a recorded menu which was so faint and of poor quality that I barely understood it! Made my selection as to which section I required and after 10 minutes (timed) on hold at STD rates I hung up.
Think I'll pay a personal visit when next in Adelaide.
(Usual signature deleted;Subject matter not worthy)