Originally Posted by ANOTHER ton?
BA's apparent rational behind this is that 'Other airlines do it that way'....
.... It will be interesting to see how the Flight Crews react to this proposed change.
BA also use TRC's (from external agencies) at most outstations - they usually work just fine, and just as well as with a conventional Red Cap.
Don't think you'll find many Flight Crew with any particular views one way or another. As always, a helpful dispatcher is a useful member of the team getting the aircraft away, but that is not to say the role could not be fulfilled by a TRC just as well.