I'm sure Ryanair are extremely p***ed off that C4 have been snooping around training manuals that are presumably company confidential and recording and reporting private conversations on company property.I really don't see why journalists think they can sneak around under the guise of an investigation but should then be immune to having their actions exposed to the public. Perhaps if Ryanair had placed an undercover employee at the offices of the TV company and obtained the letters illicitly than that would have been acceptable to you.