The problem with this sort of program is that while we can see it from one angle, the travelling public have no idea what is really a problem and what is just sensationalism dressed up as fact.
This could be damaging to RYR and all the damage control they try will only be of limited value, since if it's on the telly its got to be true....
We all know that there are issues at RYR, but it would be nice if when any company is dragged through the mud, it's done correctly. If a company starts hurting, who are the ones who have to pay for it?
I didn't read anything in the letter on the RYR website that surprised or even concerned me, it all seems to be inuenndo and hearsay, though we'll have to wait for the program to give a real opinion on it.