I'm with arewenearlythereyet? on this. Anything in the Ryanair materials that I can independently check is a distortion or a manipulation of the facts or a play on words. This does not make C4 right, but it suggests that Ryanair have decided on a "bad news management" strategy which has little to do with the merits of what C4 have to say. Also, it is a clever little stategem to involve the various Aviation/Safety authorities by proxy! (copying them letters, citing their approval of various things, etc).
For me, all that C4 seems to have uncovered is the basic stuff familiar to any FR employee - but as somebody above pointed out, this is not familiar to many people and the programme cannot really do any harm.
What I do know a litle about, namely the demotion of the Ryanair captain in highly disputed circumstances, is absolutely mis-represented in the correspondence. However, we have yet to hear a word from the IAA about this and clearly Ryanair believe that the IAA will go along with their interpretation of events. History suggests that the IAA will avoid this matter like the proverbial plague - but that does not make Ryanair right. What Ryanair pilot of any length of service doubts what took place? (Sorry Leo but you don't qualify as a real line pilot).
TwinAisle - you consider yourself the "Scourge of Bad Airline Management"! AND "wish Michael O'Leary all the luck in the world with this.... ". What part of "Bad Airline Management" do you specialise in scourging !?!?