Having read the initial correspondence between the maker of the program and Michael O'Leary, I hate to say it but it looks like it the program has come up with just about nothing of any note or substance. Is there anything in those 20 points that raises one pilot's eyebrow? Not mine chaps. Load of tosh. And I have to say, that is one robust response from MOL.
Just stand back and forget it's Ryanair under the spotlight. If this garbage was raised against another airline, we would all call it what it is: sh!te.
I said it before elsewhere, this is likely to be one big waste of air time.