Let the nitpicking begin!
Whilst no love is lost between the airline pilot fraternity and the Channel 4 Dispatches program there is definitely a whiff of schadenfreude with this one. Oh what a pleasure it will be to watch the Ryanair management squirm under the scrutiny of this programme.
In the correspondence published on the Ryanair website we can see the masters of spin within the Ryanair hierarchy spouting their nonsensical rubbish in a feeble attempt to smother the negative publicity that is heading their way like a hurricane approaching a low lying (pun intended) beachfront community. They've been caught with their pants down and are attempting to get their audience to look away rather than pull their pants up. How predictable!