Re: The QANTAS thread
ozskipper, there is no need to place my posts in your reply, we all have a scroll key.
As far as the surveys goes, it doesn't matter how god or bad they are or who completed them, what is important is the "bottom dollar".
Our bonus driven management do not care about the PAX, all they care about is yield, as that is what where the bonus comes from.
If a passenger is unhappy with the service they will pay "lip" service to them, but in the end it does not affect their bonus, they will be gone in a few years and they simply don't care.
If Qantas cared about our customers, they would not allow those rust bucket 767 or that crappy airbus to fly and don't start me on the 747-300.
Anyway on another note, have you folks out there seen the new anti Ramming pillars that have been erected just underneath where the "visitors " sit,
Are they worried about something!
I wonder if they have doubled the one under that Kiwi sociopath seat!