Originally Posted by BOLTY MCBOLT
Hi All
Recently observed London based crew.
First class cabin being operated by 2 X 22 year olds.
Doesn't QF have a policy on whom works this section?
If memory serves me correct there was a time where you had to apply for said position...
And your point is? If they're working up in P/C or J/C they should be trained and as such delivering the required service and service signatures. If they're not, contact the CSM, write a letter, fill out a survey or shut up. Age doesn't come into competence, which you have clearly demonstrated. (No offence, but hey!)
Bad Adventures...
Before I start, this isn't personal in the slightest, however the vast majority of your post is completely incorrect or out of date.
Originally Posted by Bad Adventures
Bolty
It’s called brand erosion. Management don’t care as long as they get their performance bonus. The premium passengers are leaving Qantas in droves out of London. I was talking to one of our corporate booking agents just the other day, she was saying customers are now asking to be booked only on the LHR flights crewed by Australian based cabin crew.
I find this incredibly hard to believe as the survey's certainly don't reflect that, although I do congratulate the Australian based crew's recent achievement! However, my mates in QBT seem to think that LHR crewed flights are very popular. I guess it all depends on who you speak to.
Originally Posted by Bad Adventures
The sick leave out of the LHR base is massive, for some reason these English teenagers they’ve hired are happy to turn up during the week but soon as the weekend comes around they feel sick all of a sudden. Anyway why wouldn’t you go sick when you don’t have to worry about pay protection!
You've got this completely wrong. The sick leave out of LHR isn't any higher than any other base. Your claim that why wouldn't you go sick where there isn't pay protection is misguided - if you don't fly you don't get sector pay! Sector pay makes up an important component of your salary. Yes, there are a few "weekend whiners" who seem to get ill at the drop of a hat, but show me a base that doesn't have these.
Originally Posted by Bad Adventures
BA are loving the staff turnover up their. QF are paying a fortune for training all these newbies then a couple months later they jump ship to BA and they’re all trained up ready to go, a quick conversion course is all that’s required.
Rubbish. The attrition rate isn't over the top at all and BA hasn't been poaching. There have been a few resignations - either not suited to the role, not what they were looking for and could earn more money in another industry. There hasn't been mass exodus to other airlines.
Originally Posted by Bad Adventures
QF recently did another recruitment drive in Australia to try and get more Australian based cabin crew to do a stint up there, you know give the base some more experienced cabin crew. You know how many applied? I believe the figure was 15! Speaks volumes doesn’t it!!
It was actually a little more than that, however the number needed were achieved. You have a point though, the pay up here is substantially less than what you would earn in Australia, so unless you have another motivation for moving up here many Australian based crew are unlikely to apply.
Originally Posted by Bad Adventures
I know the Thai crew have had a gut full of it. They now just absolutely loath it when they have to fly up to LHR. The power hungry and incompetent ex short haul flight attendants who have been CSM’s and CSS’s are just making it a nightmare for all concerned, not to mention the sheer laziness of the English crew who leave the poor Thai’s to pick up all the slack! It’s a disgrace.
I'm not going to comment on the views of the Thai crew other than to say that having flown with them out of Australia and up here in London there doesn't seem to be any difference in how they are treated. In actual fact, the conversation I've had seem to indicate that they get treated better up here and that the locally recruited crew are much better now that they've had some time to consolidate their training. Whether the Thai crew say something else to Australian based crew is not something I can comment on, but again, I guess it all depends on who you talk to. What I can tell you without any doubt is that all crew are expected to work and if the locally recruited crew try to leave it for the Thai's they are quickly put in their place.
Don't forget how the Thai crew were treated when they first started. The Thai's have long memories and it's often commented on. So before you start flinging mud, cast your mind back.
I've said it before and I've no doubt that I'll say it again in the future, if you want to know about what's really happening up in LHR ask someone working up here. Again, I'm not a "management plant" - just regular cabin crew and you're more than welcome to go and check my posts over the last few years to confirm it.