...a little surprised at reading this but is it not typical of OUR diverse society that is so wrongly referred to as a 'melting pot'?
...keep discovering
mV8
http://www.geocities.com-SoHo-cafe-9653-emirates2.html
Sent: Saturday, February 07, 2004 8:44 PM
Subject: Complaints about Emirates
Just read your numerous complaints after a colleague told me about the
site...and I had to respond after I'd picked myself up off the floor where
I'd been crying with laughter!! Are you lot really serious?! Yes I do work
for an airline and I'd like to share a view from the other side of the fence
(the no-chip-on-shoulder don't-expect-the-world-on-a-plastic-plate side) -
1. You have a baby. Yes, it's YOUR baby. So bring nappies, milk, soft toys.
It might need feeding or changing on a ten hour flight.
2. You have a child. Or six. Yes, they are YOUR children and YOUR
responsibility. So keep them in order. Bring toys, books, games. They might
need entertaining on a ten hour flight and if they don't eat regular food
bring whatever the spoilt brats do eat. An aircraft is not a creche.
3. A window seat is not a God-given right. Or an aisle seat. Or a row of
four to yourself.
4. Sitting with the rest of your family/group is not a God-given right.
Especially when you check in ten minutes before the flight closes.
5. Aircraft do go tech. They do break down. It pisses us off just as much
sitting around waiting for the flight to take off as it does you. At least
you aren't forced to stay awake for hours at four am with only abuse from
passengers to look forward to. We don't get a hotel room either.
6. Have you ever tried to take off or land in British or east-coast US
winter? Sometimes flights will be delayed because of weather. Fact. We
haven't yet perfected the weather-control system.
7. You reckon Asians are treated worse than "others" at Dubai. Have you ever
stopped to see who it is that behaves the least civilly to those working
there? And funnily enough they always seem to have a non-Asian passport
conspicuously poking from a top pocket. Didn't realise that elevates your
status in life. By the way the rest of us aren't so bothered about the world
knowing where we "come from" and keep them in our bags. Those of us who
really are British/American.
8. Baggage. That's what it means. Not the entire contents of your house. Why
are you surprised when you are asked to pay for excess, if the weight limit
is 30kgs and you turn up with 80 (and hand baggage the size of a small beach
hut hidden round the corner with your nan)?
9.You didn't order vegetarian. We are not telepathic. What do you suggest we
do at thirty nine thousand feet above the Atlantic? Divert?
10.Your bag got lost. One bag amongst the millions that travel every day.
Ok, bad luck, but you put jewellery worth $10k in it? Are you daft? Emirates
lost my brother's golf clubs and he's a golf pro. Kind of relies on them for
work. We got them back (and $100 compensation, both delivered to our door)
three days later.
11. Your bag arrived at Delhi airport but not to you. The airline proved it
did. Are you out for compensation even though it was your own corrupt
airport's fault by any chance?
12. You need a glass of water. You HAVE to have it cos you're a heart
patient. Yeah, you and the other 319 passengers in Economy on a B777. You're
in an aisle seat right next to the wall-mounted water dispenser. Rocket
science, is it? No bloody wonder you get glared at when you ask.
13. Some nasty crew member refused to lift your bags up to the hatrack. Poor
you, that horrid mean crew member. I mean, why should YOU lift your OWN bag
with YOUR possessions that YOU brought all through the airport perfectly OK?
Never mind the back problems crew experience, they were nasty and mean to
you not to lift your bag. Myself, I'd be happy to lift your bag. When I
eventually get back to flying - I'm still recovering from spinal surgery to
correct a slipped disc.
14.The crew were rude. How awful. What, incidentally, did you say to them in
the first place? If it was something along the lines of "get me Pepsi"
...... "I want a blanket" ....... "give me chicken" ... "TEA!! TEA!! TEA!!"
then hardly surprising!! Do you think please and thankyou were invented just
for spelling practice? And don't expect friendly facial expressions if you
are offered tea by a crew member carrying ONE pot and you hold your cup out
and demand coffee. It's not a magic pot.
15. One final thought - who are all your complaints from? Face it, you may
get out and swindle a passport from the UK or the US (everyone knows British
passports can be obtained from the back of Kelloggs packets and for some
reason sending one member of the family to school in the US miraculously
provides access for the whole family including Great Aunt so-and-so up the
road and the neighbour's dog) but at the end of the day you are still Indian
or Pakistani. We know that, you know that. So stop pretending, you are a
laughing stock in the country you now call your own even though you barely
speak the language. Accept it, get the potato-sized chip off your shoulder
and while you're at it why not stay in your own country, stop emigrating and
use only your own airlines then you wouldn't have anything to complain
about.
Actually, what would you do for entertainment then?
Best regards from the airline industry!