MEMO TO ALL PASSENGERS:
Dear Qantas passenger,
We understand you may be tempted to complain about inadequate service, delays, poor food and of course, if you do not live in Sydney, the three hour turnaround before you can finally reach your destination.
We suggest that you are wasting your time, which we are sure you could put to better use.
You see, frankly, we don't give a toss. We are Qantas. We are Australia's only international airline. The Government eats out of our hand and has done so for forty years. We have the lions share of the domestic market, and a very large chunk of the International market.
We've made sure you have to fly with us because the direct flights of our competitors to any worthwhile destination are always booked out years in advance. You are going to be carted through Sydney whether you like it or not.
We are effectively a monopoly. We ensure that we keep on the right side of the rich and powerful, so your complaints always fall on deaf ears.
Please go away and dry up. We can offer you any service we like and you have no choice but to take it.
signed:
The Management