Pugzi: dont forget to charge them everything when it goes to small claims court:
In addition to your fone/paper/postage costs etc:
1. daily interest accruing on full amount.
And the best:
2. your charges for taking the day off to go to court. That normally wakes them up when they see what they will have to pay in the end.
Thank goodness for small claims courts eh?
Good luck and lets hope word gets out about Dragon before Heliport pulls the accused names from the thread!