Don't agree with any of you.
I think it is perfectly legimate to complain if you don't like a situation. Yes management do read this forum. They also hear people like tall lion say that they are reconsidering the move here because of what is being said. Stick to your guns tall lion now is not the time to come here.
ANSA the only person not spouting lifestyle fluff. Huh? he is the only person on the thread that is saying Serco don't need to change things. Also lifestyle is not fluff, it is the reason we all work. It is the most important decision when choosing a career move.