Don't get me wrong. I have maximum respect for the people working at IFPS and CFMU, especially those at helpdesk! My post was directed to pilots, actually.
I know many of us out here using the magic sentence in section 18 "IFPS REROUTE ACCEPTED", or just call saying "can u tell me how to get there?". Sometimes, but just sometimes, it is because of frustration in continuing receiving REJ over REJ over REJ
Anyway I did remember the old days, when we all (at least here in Italy) were spending hours trying to get an answer from local Flow Management about slots... Now the answers arrive in seconds, many transactions do not require a phone call and hopefully, some day, we would file a fpl thru the net.
The only thing I'd like to see is the people at Eurocontrol, the ones that have power I mean
, trying to make a flight plan "flexible" compliant, using our tools
I do hope the new human/machine interface will solve our problems.
Take care