ATNS is paying some European company a truckload of money to tell them what they already know: That the staff is desperately unhappy! I think this is about the second or third time that they have an independent census done. Always the same results and suggestions which ATNS then file far away.
You can get the folks to live with either a crappy salary or you can get them to live with crappy working conditions, but not both.
The big thing is that if you have an incident, there is no support from the company. There is only persecution. Management does invite you to attend mandatory counseling sessions where you then get told not to do it again or else!