rampboy 767,
basically on boxing day aviance forgot to order enough de-icing fluid up in man, as you can imagine this caused chaos to the bmi group as well as other airlines they handle/d. As im based in ema i can only comment on what i heard but most of our baby a/c were grounded in man for some considerable time due to this - same with the bmi a/c i believe!
It cost us alot of money as we had to accomodate pax by coaching them to ema etc to catch their flights, and then theres the i/b pax we had as well!!! As im sure youre aware our a/c do not have anytime on the ground so this caused a major problem. Plus the crewing changes that would have to be made.....
A big mistake that took alot of sorting out........... as i mentioned in prev post we had our work cut out that morning in ema, but as usual we coped and managed!!! You can understand the pax feelings on it all "how can you run out of de-icing fluid???" etc all this around xmas and new year when alot of people are visiting family, it doesnt look good!!! So no wonder they lost the contract!!!!