Guys,
Some of you are a bit slow on the uptake. I'm sure that all of OZOcker's posts are carefully written to sound like his nickname "OZOCKER" - get it? It's his schtick!
Anyway, OZ, you said that Australian airlines used to try to be the best. I remember that era too, when airlines advertised their service and their meals, their staff and their attitude to service. Now, all you get is that "we are cheap - we must be good". CHEAPNESS is now a virtue and the public is to blame.
YOU GET WHAT YOU PAY FOR. If you want to pay crap, you get crap. Sadly, this is where the world's airlines are now.