I remember a conversation years back when a young hostess came out with a statement about her recent medical training. She asserted that the company (not BA) were concerned about Captains panicking and diverting automatically if a passenger was sick.
My skipper calmly and politely said "young lady, I am not paid to panic"
You can bet that this incident, if it was one, was dealt with professionally by the Captain and his colleagues. We aren't paid to panic and we are not heroes either, particularly after the other week. There is no commercial pressure whatsoever in this kind of incident in fact its the opposite in BA.
ATB,
ptc