Hi brtch,
You may be able to get a reply if :
1. You spell Singapo
rean correctly
2. Address Fauziah as
Ms iso
Mrs 
You can also try contacting the Civil Aviation Authority of Singapore (CAAS) Flight Operations department directly by telephone. The number for that department is : +65-65412482 or +65-65412483. The fax number : +65-65456519.