captainrats said it all. its pretty hard to work every time with substandard equipment, faulty ife etc. in the new ife category qf doen't get a mention. i wonder why. because it has problems on average of more then 50% of flights or because the customers think they are on an retro 70's nostalgic trip when they see the screens on the 767.
lets bring on voluntary redundancies. there are enough crew out there who cant wait to get it. i would think a stampede is coming the day they announce a package. on would hope that a compulsary package is also available for managers in the office.
at least 80% should go because of sheer incompetance.
just the let yous know that in the ongoing surveys qf management does with customers, cabin crew does have a CONSISTANT HIGH APPROVAL RATING.
THATS THE FEEDEBACK FROM QANTAS PUNTERS .
the definition of todays qf punter is a person, particulary frequent flyers, who can have a punt on what does not work on this coming sector.
1)ife breaks down (csm fixes it, another part breaks down, more resets, you get my drift)
2)no meal choice (first meal)
3)no meal choice 9second meal)
4) seats has a fault
5) his ff points upgrade is lost in the system
6) the requested seat in his profile has gone to someone else
7) check in staff would not be helpfull
8)lounge full as standing room only
9) aircraft delayed
10) aircraft late
11) duty free n/a
and many other issues