Qantas Crap
Lousy food
Lousy IFE
Aircraft Breakdowns
Crumby Lounges
Poor Check In facilities.
The impression is created before CC can open their mouths.The CC begin every sentence with ...I`m sorry.Apologizing for somebody elses incompetence is never easy.CC are the deliverers(messengers)of crap DON`T SHOOT THEM!!Then you are threatened and intimidated at sign on.I have seen CC in tears before going to work due to a "conversation"with a PDM/team leader.The only individuals accountable for anything in QF are the crew.The rest of the cockroaches hide in the shadows with their clipboards.Most of QF employees have never even met a bloody customer let alone understand their wants and needs .The CC do but their feedback is totally ignored.In the end to save your sanity you become indifferent knowing you can`t make a difference.
Last edited by captainrats; 12th June 2005 at 22:29.