PPRuNe Forums - View Single Post - Qantas; the thread.
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Old 24th May 2005, 11:23
  #197 (permalink)  
Jet_Black_Monaro
 
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The QF specific history certainly gives some balance and further understanding to the issue but it is only representative of how business operates generally in the modern world. Do you honestly think we would have tolerated queueing in a bank for 20 minutes only to be charged for the pleasure in the early 80's. Hell No.

Things change, things move on, nothing stays the same. What is at the heart of my position is that as much as we want things to stay the same, they never do. You can either move with it or be swamped by it, or leave.... not that many would actually do that.

But stop it? You haven't got a chance.
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