Well having seen first-hand some of the "handling" carried out by SA, I can only concur that it occasionally veers into unsafe practice
A tad harsh methinks. SA staff do their best but they are working most of the time with one hand tied behind their backs. Besides which, what the hell does any of this have to do with SA?
Yes, Irish Steve was working for them, but the problem mentioned here would appear to be a MAINTENANCE issue, originating at the aircraft's home base, before being picked up by....... oh, a SA staff member.
What I can't understand is why SA management wouldn't want it highlighted. As I said, it wasn't a SA attributable problem, so what were they worried about?