PP
Sounds like your mate may work for either TCX or BY then. I don't think any of the other airlines based at NCL have any support of that kind. It does tend to be a primarily customer-driven job, and although you do see the reps airside, they don't do a great deal other than chat to the hosties. Anybody wanting to be a pilot would quite naturally be more interested with the flight crew operation and dispatch has the advantage there. The drawback with seeking work as a rep for the charters is that during the winter at NCL there is very limited charter activity.
Working as a dispatcher for either of the two handling agents would give anybody a far greater level of contact with crews in the more interesting environment of the aircraft itself, and the advantage of working with a much wider variety of airlines. As Captain 101 points out, it is a great way to make contacts, and even if they cannot assist directly, they almost certainly know someone else who can. Glad to see you also consider moving from check-in to dispatch as a 'promotion'.
