Hi Flyingkiwi,
i havent been for an interview with ANZ yet, still waiting to hear back on my application, but from what i have been told, basically stress that you have a had a lot of one on one customer service! and think of good examples that you yourself have experienced so you can give good examples when asked how you dealt with customers. Both good and bad examples
whens your assesment day?
good luck!!!
moxie