Aussie ATCO Loses His Rag (As usual)
I was out in HKG last week during the typhoon.We were delayed by a day or so due to crosswinds and finally flew back to LHR in the middle of a very busy period.Unfortuneately the Aussie guy on the "Clearance Delivery" frequency didn't help by being extremely rude and somewhat out of his depth.
Our first call up to say we were ready got the reply :"Don't you start Speedbird".
An hour later when we had another go at talking to this ill-mannered incompetent we got the reply "don't even think about it".Some of the blunt replies to other aircraft were even worse.
Shortly afterwards a local ATCO took over and the difference was instant.Aircraft and crews were given information and assistance and the flow rate must have doubled.
SO if you were that Aussie ATCO on duty on the clearance freq on saturday 07 jul between 1600-1800,then can I suggest one thing :Go back to OZ.(The Tower at Alice Springs would be a good place for your standard).At least let's try and keep second-rate atco's in one place !!