Thrust I have a question? I know that to have a private forum all one need to do to post is submit your name and employee number or whatever designation to denote employment with the company of the private forum. Do you not think management doesn't knows this? They can still sign on to your "private forum" and read your postings? And they will be able to post and insight even more dissention because then those who believe they are safe from the prying eye will eat it up like the bottom feeders some have proven to be with their postings on this BB.
A tried and true rule in aviation is that any airplane can stall at any altitude and speed. There is an equally true rule in advertising and marketing.
"Word of mouth is the best form of advertising." Also in that method of advertising is this rule: A customer dissatisfied with a product or service or treatment by employees will tell no less than 11 people. A content customer will not tell more than 5 people of their experience. So you take those rule to heart when you choose to slam and write in a patronizing tone to those cutomers who read this forum and offer their professional advice from the real world of business. See we the customers can choose to walk too, we can walk right on over to that other counter and buy a ticket and get to the same location that a ticket with CX would get us to. And you are certain to respond with well then go right ahead and do that. Yep, I am convinced and I hope Marco Polo, and Tai Cheung and the many others who have followed your situation and offered suggestion will unite and walk on over and take those new flights over the top of the world and get to and from the USA faster than CX can do it.
And the efforts that Contenintal is making to go from worst to first are really making it a pleasure to fly with them, and their world alliance partners.
Cheers and Happy Holidays.
ALL PAYING PASSENGERS of CX UNITE LETS TAKE A WALK TO THE OTHER SIDE OF THE TERMINAL.. Perhaps we can see how well they appreciate our money and cutomer's suggestions. I know Contenintal is listening to their customers.
[This message has been edited by InUSAandObserving (edited 11 December 2000).]