I recenlty flew QF Melbourne - Narita and thought the cabin service and food quality cannot possibly get any worse than this, sadly i was mistaken when i returned home on a very old 767 and experienced the hour and a half wait for the tray to be taken away. There was no turbulence so no excuses. No wonder people bag qantas and their cabin service. And yes i can understand job discontent and poor moral but surely "customer service" should be what you as an individual pride yourself on? Having recently flown Virgin i can say their attitude and service make a flight so much better.