Yakkity,
boss...no, perhaps second pretender to the STO position! Got to look good to management!
Reference the 'customer service' comments earlier in this discussion. The 'right' of a customer to receive a service is surely also bound by the responsibility of the customer not to abuse the system. If a blanket speed restriction is established, it is usually for a very good reason, and, at the discretion of the service provider, it would be removed (and in Dubai it usually is!). An extra call, quering the speed control when in a busy traffic situation, is not appreciated. Similarly the operators (KLM and GFA to name a couple) who, whether trying to be funny or not, ask for the non-active straight-in runway irrespective of the traffic situation, deserve nothing more than contempt, whether verbally or in thought alone!
As for the rudeness on frequency, agreed, it is not very professional. However, if operators into Dubai were aware of the trying circumstances in which ATCOs are operating, due mainly to the lack of concern shown by the ATC management regarding the continuos short-comings in the ATC system - both in operational instructions and equipment failures, perhaps they would be a little more patient. Hopefully they would also be a little less judgemental if the ATCO occasionally had a total sense of humour failure when confronted with a ridiculous request!
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My views are personal and DEFINITELY don't reflect those of my employer!