Sad to hear...
Probably didn't help that that same crew would have been operating through CNS-SYD as well. I know it's appalling but you cannot blame the people themselves for a poor performance, even if perhaps they could have been a bit quicker. Its the fact that they are dispatched with minimum minimum minimum crew that doesn't help. Did a charter with Air Nugini a while ago and for a long flight(s) with 2 sectors (i.e long TOD) they carried several more cabin crew on the 767 then Qf does. Is there a message there? And no I am not talking about employing staff from PNG, although they were very very good from the correspondence we had with them.