No, not at all FlyingIrishman. Don't you see that this is all about "the rules of the game"? These are:
Rule 1. We can do what we want (partly because nobody ever stands up to us).
Rule 2. WE must be measured against our standards (which are pretty low).
Rule 3. Others must adhere to high standards (the ones to which we claim we adhere, at least for public relations purposes).
Thus it is that a company that systematically bullies and intimidates feels itself wronged by people who just stand up for their entitlements and agreements. Their response is an excellent example of the belief that attack is the best form of defense.
However, they may have bitten off a bit more that they expect here. There are going to be a few more highly interesting weeks in all of this!