Additionally, some crew members have travelled into Central London on their day off, queued outside the Embassy for 6 to 7 hours only to have the door slammed in their faces "Closed For Lunch!"
The complete and utter disdain with which Britrish Citizens are treated by the US Embassy beggars belief and I feel we should (A) Reguse to Handle US registered aircraft in the UK and (B) Refuse to carry US Passport Holders on British aircraft until both the US and UK Governments recognise we have a serious problem that needs addressing.
This US intransigence is now costing British Airways dearly!
Another thing - why should British passport holders be subjected to 3 hours plus queueing to get through US immigration??? We missed our connections at Houston last year and had to overnight at our expense at a hotel by Houston airport as a direct result of this bureacratic nonsense. AND US Immigation officials are the rudest in the civilised world too! It's about time our Immigration clerks started a tit-for-tat action! The aviation industry needs this problem addressing urgently!