TB
Your comment:
VR- I wish it were that easy. It was business but got very personnel from CX. Trying to have people thrown out of their home, sending letters to banks - credit cards being cancelled, defamation of character, blacklisting, etc. Dont think a touchy feely letter to AS, on down would suffice.
My response:
I am very aware of all the pettiness and nastiness..and that will not be easy to forget. So forgive but do not forget. Understand from which part of the organisation the bulk of the acid originated.
Nothing will ever reach closure if all that cannot be put to one side for a moment.If that can be done, then I believe it is easy to take the next step. If not then closure may never be reached.