C150, actually I did not call you a moron--I said some of the posters were moran. In fact, I should qualify that by saying some POSTS are moronic--attack the arguement NOT the poster!
Anyway, some of the incidents you allude to did not happen, specificaly the drop of 5000'. A mistake was made with regard to IRU's and my bet is those happen occasionally at ANY company. Smoke in the cabin---actually turned out to be fire supression equipment and if the pax walked to the terminal it was because the GTAA did not provide buses---all buses operated by the GTAA and the airlines use those!
All is not rosy but nor is it as bad as and unsafe as many lead others to believe.