....a shortage of lames to achieve the day to day assignments, without resorting to have them do o/t - resulting in excessive down time of aircraft, very upset clients, and loss of customer confidence.
....a shortage of F/A's, (as reported by Crikey) - resulting in passengers being offloaded, and loss of customer confidence.
....a shortage of pilots to crew the JetStar Asia operation - resulting in cancellation of services, and massive under utilisation of expensive equipment, and loss of customer confidence.
....a drastic change to the QANTAS FF'er scheme - resulting in some very p!ssed of people, and a loss of customer confidence.
Add to this list:
....a shortage of customer service staff, who if they call in sick, are'nt being replaced. Leading to longer turnarounds, very pi$$ed off clients and loss of customer confidence.
Cheers, HH.
