....a shortage of lames to achieve the day to day assignments, without resorting to have them do o/t - resulting in excessive down time of aircraft, very upset clients, and loss of customer confidence.
....a shortage of F/A's, (as reported by Crikey) - resulting in passengers being offloaded, and loss of customer confidence.
....a shortage of pilots to crew the JetStar Asia operation - resulting in cancellation of services, and massive under utilisation of expensive equipment, and loss of customer confidence.
....a drastic change to the QANTAS FF'er scheme - resulting in some very p!ssed of people, and a loss of customer confidence.
QANTAS is on a BIG downhill slide, imho.
Geoff, you've screwed your staff about as much as you can, to try to keep the shareholders happy.
But you've rooted a good airline for the the forseeable future, because by screwing your staff (Congrats on your new Fatherhood, by the way
) you've "managed" to screw the business. The people who
pay the bills have had a gutsfull, and are deserting in droves - from a multiplicity of areas...not just passengers.
In my opinion, you've
really dicked QF, Dicko!
Eimar Moron.