This thread shows the value of Pilot/Controller communication and education. We used to share this type of information during FAM Flights, but in many parts of the world, the Familiarization Flight programs have been eliminated.
Perhaps there's some way ATC professionals could "fly along" during some of the airline simulator training. This would allow pilots and controllers the chance to discuss aircraft and pilot performance as relates to ATC, just as the FAM flights did.
Of course, at the other side of things, pilots please understand that you are always welcome in ATC facilities. I know it's a hassle to come see us, but
we need to see you just as much as
you benefit from seeing our operations.
As for my facility, next time you fly into sunny San Juan, give me a call at 787-253-8694 and we'll get you a ride to come see us!
ATC 24/7