Flew from EMA Monday morning for a change. What a mistake. Security lines stretching back to the cash machines at just after 06:00 (compare to about 20 people in the line at BHX the week before when I flew out at a similar time), which meant that they had to call forward passengers for some flights, making the wait in the queue for those of us who were considerate and checked in within a reasonable time even longer. Two x-ray machines not being used - wake up NEMA, its your busiest time of day so use ALL of the facilities and process the passengers reasonably quickly.
GBP3.95 for a bacon butty and GBP1.95 for a cup of nasty coffee - foxtrot oscar EMA, a GOOD coffee at Starbucks at BHX is far better and cheaper.
From what I am told, car park behind checkin hall (other side of road up to tower and old RM building) now allocated to staff for the winter - saves the airport money on staff coach service but means the poor sods who pay to use the airport have to walk further - great passenger service idea NEMA! NOT!
Passenger numbers may be up slightly right now, but that's mainly due to Ryanair. Down side is loss of Aurigny in January and cut back Baby schedule for next Summer. Even with the new Shannon route, are you sure the numbers are going to hold up? Plenty more choice down the road at BHX now - if NEMA treats customers like it does and shafts them on charges, the numbers will go down.