I have just purchased a Cirrus through the guys at Turweston and have to say they were nothing but helpful and gave me all i wanted and when i wanted. I did however have a bit of a fight with the Dutch people who appear to have a strange idea of customer service!!!!
I think buying a Robin because one felt one had bad service is a bit strange and to be honest smacks of sour grapes as one never had enough money to buy what is the best GA aircraft around.
Happypilot