After 10 years of solid loyalty as a customer and gold card holder, despite cheaper fares elsewhere - the loyalty has not been returned as my points have been devalued. - not to mention a gradual reduction in service quality over last couple of years.
Virgin, Emirates, AirNZ, JAL & United for me now...
My Bank did the same trick with their points & service. So I changed.
Come on open skies for SQ on the Pacific routes.
QF can stick their club & points, my QF shares will be disposed of today as I think this will result in a backlash from business travellers as there ARE alternatives now.