Flygal,
Having done one contract for a major european where crew received comm but the contractors did not was not a very good idea from a sales point of view.
There is no incentive to sell.
Coming from a sales background I feel it is imperrative that some kind of commission structure is offered in a sales enviroment even if nominal!
I have known crew that have been too busy that they by- pass even getting the trollies out of the galley or doing a PA.
A comm structure usually would change that
Good luck with the new Virgin
